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Cancellations and Refund

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Last Updated: 30-03-2023

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At Letushoop.com, we are dedicated to ensuring your shopping experience is as convenient as possible. Our shipping and delivery services are designed to reach customers across India. This page outlines our shipping and delivery policy, including details about delivery areas, estimated delivery times, and more.

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1. Shipping Areas

We are pleased to offer shipping and delivery services to customers PAN India. We ship to a wide range of locations across the country, ensuring that you can enjoy our products no matter where you are.

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2. Estimated Delivery Times

The estimated delivery time for your order may vary depending on your location, the product availability, and other factors. We strive to provide accurate delivery timeframes during the checkout process and in your order confirmation email.

 

a. Metro and Major Cities: For orders in metro and major cities, you can expect delivery within 7 business days.

 

b. Tier II and Tier III Cities: Orders to tier II and tier III cities may take 7-10 business days to arrive.

 

c. Remote and Rural Areas: Delivery to remote and rural areas may take 7-12 business days. Please note that

delivery times may vary based on accessibility and distance from our distribution centers.

 

3. Shipping Charges

Shipping charges, if applicable, will be clearly displayed during the checkout process. Some orders may qualify for free shipping, depending on the order value, promotional offers, or other criteria.

 

4. Order Tracking

We provide order tracking services for your convenience. You will receive a tracking number with your order confirmation. You can use this number to track your order's status and estimated delivery date through our website or with the courier service.

 

5. Delivery Partners

We collaborate with reliable and reputable courier partners to ensure the safe and timely delivery of your orders. Our partners are chosen based on their commitment to quality service and extensive reach across the country.

 

6. Undeliverable Addresses

In rare cases, we may not be able to deliver to certain locations due to accessibility or logistical challenges. If your address is undeliverable, we will contact you to find a suitable solution, which may include cancellation and refund of the order.

 

7. Contact Us

If you have any questions or require assistance with shipping and delivery, please don't hesitate to contact our customer support team. We are here to help with any inquiries or concerns.

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8. Changes to this Policy

We may update our Shipping and Delivery - PAN India policy from time to time to improve our services and provide more detailed information. Any changes will be posted on our website, and the date of the last update will be revised accordingly.

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Thank you for choosing Letushoop.com. We aim to ensure that you receive your orders promptly and securely, no matter where you are in India. Your satisfaction is our priority, and we appreciate your trust in our services.

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